Privacy policy

PRIVACY POLICY

Privacy Policy Overview

This Privacy Policy covers:

Our Privacy Commitment
Information We Collect
How We Use Your Information
Data Protection & Security
Children's Privacy
Accessing or Updating Your Information
Contact Information

Our Privacy Commitment

At Shark Doo Doo, protecting your privacy is one of our highest priorities. This Privacy Policy explains what information we collect, how we use it, and the choices available to you regarding your personal information.

For your convenience, this Privacy Policy is available throughout our website wherever personal information may be requested.

Information We Collect

This Privacy Policy applies to all information collected through the official Shark Doo Doo website.

When placing an order, creating an account, contacting us, or requesting support, we may collect information such as:

Full Name
Shipping & Billing Address
Email Address
Mobile Number
Payment Information (processed securely through payment partners)
Other details voluntarily provided by you

In certain cases, such as when you place an order for someone else or request delivery to another recipient, we may also collect:

Recipient Name
Delivery Address
Contact Number
Other information required to complete the order

How Your Information Is Used

The information you provide is primarily used to process and deliver your order efficiently.

We may use your information to:

Process and fulfill your orders.
Arrange product shipping and delivery.
Respond to your enquiries and customer support requests.
Send order confirmations, shipping updates, and service-related notifications.

If you choose to subscribe to our newsletters or promotional updates, we may use your email address to inform you about new products, offers, and announcements. You may unsubscribe at any time.

We may also use anonymous, non-personal, and aggregated information to improve our website, understand customer preferences, and enhance our products and services. Such information cannot be used to identify any individual.

Your personal information is never sold or shared with unrelated third parties except where required to complete your order, comply with legal obligations, or operate our services.

Data Security

We maintain appropriate administrative, technical, electronic, and physical safeguards to help protect your personal information against unauthorized access, misuse, alteration, or disclosure.

While we continuously work to secure your information, no online system can guarantee absolute security.

Children's Privacy

Shark Doo Doo products are intended for babies and children; however, our website is designed for use by parents and guardians.

We do not knowingly collect personal information directly from children. If we become aware that such information has been collected unintentionally, we will take appropriate steps to remove it.

Accessing or Updating Your Information

You may request access to the personal information we maintain about you or ask us to correct inaccurate information by contacting our customer support team.

To protect your privacy and account security, we may verify your identity before processing such requests.